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IT'S YOUR CHOICE If you do the things you always have done, you will get what you have always gotten. Developing your skills, competencies and leadership is the only way to add to the success you already enjoy. Life is meant to expand and to be enjoyed. Choose to acquire the resources you need to change what you think and do in order to develop the capabilities you desire in work and life. It's your choice. Choose wisely and enjoy! Donald Fulghum Remembering names is crucial to building rapport and can turn an acquaintance
into a long-term customer. It makes people feel important. Remembering names is
a simple process that involves two steps: focus and repetition. When meeting
someone for the first time, focus on the person you are meeting. Give them your
complete attention – how they look, facial characteristics, and how they dress.
Then, repeat their name at least three times within the first minute. If you
feel that this person has the potential to become a significant relationship,
make a written note identifying a specific characteristic or detail that will
help you remember after you walk away. You must make the process "important" if
you are going to be successful at remembering names.
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